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Interior design FAQs
Frequently asked questions
Answers to common questions about consultations, timelines, pricing, customisation, materials and how we manage interior design projects.
Design consultations
What happens during the first interior design consultation?
We talk through how you use the space, what isn’t working, your style preferences, budget and timeline. For larger projects we visit the site to see light, proportions and existing services. You leave with a clear view of the scope and our recommended next step, usually a written proposal.
Do I need to prepare anything before we meet?
Helpful, but not essential: floor plans or rough measurements, photos of the space, images you like (and dislike), and an approximate budget range. If you have none of these, we’ll gather what we need together.
Can consultations be held online?
Yes. Initial conversations can happen by video call, which works well for early planning. For full projects we still recommend a site visit before finalising layouts.
Project timelines
How long does an interior design project take?
It depends on scope. A single-room refresh may take a few weeks of design time; a full home or office usually involves several months from concept to handover, especially where custom joinery or made-to-order furniture is involved. We give you a project-specific schedule in your proposal. See our interior design process for typical stage durations.
What can delay a project?
The most common causes are late decisions, long lead times on imported or made-to-order items, site conditions discovered during work, and approvals from building management. We plan around these early and keep you updated if anything changes.
Pricing and budgets
How do you charge for interior design?
Fees depend on the size and complexity of the project. Studios typically work on a fixed design fee, a rate per square foot, or a percentage of the project cost; we’ll recommend the most transparent structure for your project and confirm it in writing before work begins.
Can you work within a fixed budget?
Yes. Share your budget early and we’ll design to it, prioritising where to invest (things you touch every day) and where to save. Every proposal includes an itemised cost plan so there are no surprises.
Are furniture and materials included in the design fee?
No. The design fee covers our time and expertise. Furniture, materials, lighting and contractor work are budgeted separately, and we’ll show you exactly what each element costs before you approve it.
Customisation and style
Can you work with furniture and art I already own?
Absolutely. Designing around pieces you love makes a space feel personal. We’ll assess what to keep, refinish or reposition and design the new elements to work with them.
Do you only design in one style?
No. We have a recognisable point of view (calm, natural materials and careful detailing), but every interior is shaped by the client. We’ve designed for minimal, classic, eclectic and contemporary tastes.
Do you design custom furniture and joinery?
Yes. Wardrobes, kitchens, shelving, vanities and statement pieces are often designed to measure, with detailed drawings for your chosen maker or our coordinated workshop partners.
Residential and commercial projects
Do you take on both homes and commercial spaces?
Yes. We design apartments, villas and individual rooms through our residential interior design service, and offices, retail stores, restaurants and hospitality spaces through our commercial interior design service.
Can you design a single room?
Yes. Single-room projects such as a living room, bedroom or home office are a great way to start working together.
Can you work around our business hours for a commercial fit-out?
Where the contractor and building allow it, we plan phased or out-of-hours works to minimise disruption to your team and customers.
Materials and furniture
How do you choose materials?
We balance appearance, durability, maintenance and budget. You’ll see and handle physical samples before anything is ordered, and we explain how each finish will wear over time.
Where do you source furniture?
From a mix of established brands, local makers and custom workshops, chosen for quality, comfort and lead time. We’re happy to include pieces you find yourself.
Project management and revisions
How many design revisions are included?
Your proposal states the number of revision rounds at each stage. In practice, involving you early means changes are usually refinements rather than redesigns.
Do you manage contractors and installation?
We can coordinate contractors, suppliers and site visits so the design is built as drawn. The level of project management is agreed in your proposal, from design-only to full coordination through to handover.
What happens at project handover?
We complete a final walkthrough and snag list, style the space, and give you a care guide for finishes along with supplier and warranty details.